December 17, 2017 Contact Us At (559) 733-1940       Login   
  
 
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Torian Group, Inc. - Live Support

 

 
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Services We Offer

 
 

What differentiates us from our competition is the depth and breadth of experience we bring, while remaining personal and responsive. Every client has direct access to us by cell phone. We guarantee our work. We are Certified, and experienced. We know how to talk to you in your language. We get the job done at the lowest possible cost, by having people at various skill levels, and matching rates. We never mark up Hardware or Software – you pay what we pay, so you know you are getting objective advice.

We have refined our service offerings over the years, based on client feedback, and over 15 years of working in Visalia with all sizes of businesses. Our goal is to improve your profitability, and empower you to better serve your customers. We get to know your business.

Our slow, steady growth has always been in response to clients. We get almost all of our business by referral. Chances are, if you are reading this, you are checking us out as a result of a recommendation from someone you know and trust.


Network Design, Implementation, and Onsite Support
Planning your network, specifying equipment and software, writing and soliciting bids, evaluating technology to find the best fit for your needs, solving problems, installing and supporting hardware and software. Often we can save you money or get you much better results within the same budget.

We can help you establish and maintain procedures for backup, equipment maintenance, keeping your software current, and help plan for growth.
We also provide “second tier” support for companies that have computer support staff who need help with a special project or difficult problem.
 

On-Site Help Desk
We can arrange to have someone onsite at your business on a regular schedule to help with day-to-day computer problems – a part time onsite help desk, tailored to meet your needs. You get an entry level, below market cost person, backed by highly trained senior staff when needed.


Monitoring & Maintenance
A smoothly running network requires constant attention. In most cases, we can watch your network better and cheaper than you can hire someone on staff to do it. We have tools in place, are better trained, and can spread the cost of good tools over more networks.
We encourage our clients to set up both automated monitoring and scheduled maintenance – taking care of your computers the way you take care of your car. We would much rather prevent a problem than fix it.
We can provide a customized maintenance plan to meet your needs.


Business technology consulting
Let us keep you informed of current technology issues that could affect your business, and help you plan for competitive advantage. We can help you with process re-engineering - finding more effective ways to get things done through a combination of consulting and technology.
We can also help you with issues around personal effectiveness - leveraging your time, becoming a better executive, and utilizing technology effectively.
Our Hardware Opinions...

Software support, Custom programming
By working with you to understand your business, we can suggest the right combination of off the shelf software to meet your needs, or write a program if necessary. Many times we can combine existing software with a small amount of custom programming to meet your needs in a cost effective way.

Web site development and Internet Services
We can help you plan your strategy for the internet. This can range from selecting an e-mail provider and getting you an e-mail address, to setting up your web page, or helping you set up your own internal web server with custom database programming. Some of our Web projects...

Security Offer


One of Torian Group’s experienced, Microsoft Certified Professionals will conduct a free 2 hour security audit of your Visalia area company’s network. The assessment will include a review of your network structure, servers, firewall, antivirus, patch management, and user settings. Written report included. Please take a look at our offering on our web site for more information. We also offer a free 2 hour security seminar in cooperation with the Central Valley Small Business Development Council.

For more information call us at (559) 733-1940 or email sales@toriangroup.com

Our Rates
We want to get you the most for your money, Each Torian Group Consultant is billed based on the level of skill they have reached, and the type of work being done. You don't have to pay premium rates for simple tasks, yet we have the depth to meet any needs you may have. We tend to charge a little less than our competitors for the same services, so that you are left feeling like you got "more than your money's worth". All work is billed by the hour, including travel time. Typical rates:

  • Workstation setup, diagnosis - $40 to $65 per hour.
  • Network Support $80 to $125 per hour.
  • Onsite Help desk $15-$40 / Hr.
  • Custom programming $65 to $95 per hour.
  • Web site development $25 to $65 for Web design, $65 to $95 for custom programming.
  • Business/ Technology planning $80 to $125 per hour.

Our Qualifications
We are a Microsoft Solution Partner, Novell Authorized Reseller, Cisco Partner, HP Authorized, and are partners with many hardware and software vendors.

Our Staff are Certified as well.

 
Resources – Network Support

Technology Planning

Technology Policy

Backups

Managed Services

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Torian Group, Inc. Phone: (559) 733-1940  Fax: (559) 532-0207  Contact us